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How to Receive Service for Your REI Products
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For assistance in obtaining service for REI products call toll free 877-726-4617 (Continental United States and Canada only) or 402-339-2200 (outside Continental United States and Canada) between the hours of 7:00A.M. - 5:00P.M. CST Monday thru Friday (excluding Holidays).
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Prior to calling REI, please have the part number, serial number, VIN number (if it's a motorcoach product) and detailed description of the problem ready to provide to the REI service representative. After providing information to REI, customers will be issued a return authorization number. When the REI service representative provides the return authorization number, they will also give instructions for returning the item. Any discrepancies in following this procedure may cause delays in the process.
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REI Authorized Repair Facilities
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REI
6534 L Street
Omaha, Nebraska 68117
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REI
1376 Bennett Drive, Unit 126
Longwood, Florida 32750
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TPI Ind. (Canada)
148, Rue Goodfellow
Delson, Quebec J5B 1V4
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Radio Engineering Industries, Inc. is commited to providing you, our valued customers, with the highest level of customer service and product support. Thank you, we appreciate your business.
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