Sales Terms and Conditions

For More Information, or to Place an Order:
Please contact REI Toll-Free @ (800) 228-9275 (US & Canada) or (402) 339-2200 (International), or visit our Contact Us page. 
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Terms:
Net 30 days from date of invoice for approved accounts. Payment-In-Advance, and Credit Cards (VISA, MasterCard, and American Express) also accepted. The minimum order is $20.00 per invoice. Orders less than the required minimum may incur a service charge to meet the $30.00 amount.

Credit:
In order to establish a line of credit with REI, an application must be submitted listing a minimum of three trade references and one bank reference. A signature by a principal or authorized officer of the company must be included. A credit line may be established by our credit manager. Credit must be maintained in a current status according to our terms. A collection charge may be placed on any past due account.

Resale Tax Exemption Certificate:
Customers must provide a signed resale certificate in order to avoid charges for sales tax.

Freight:

  • All shipments are F.O.B. REI Omaha, Nebraska.
  • UPS is utilized for small shipments. Freight is prepaid by REI, then added to customer invoices.
  • Common carriers are utilized for large shipments. Freight is collect, payable to carrier.

Claims:
Title and risk of loss passes to buyer at F.O.B. shipping point. All claims must be filed with the freight carrier. Any discrepancies with orders must be reported to REI within thirty days of receipt of shipment.

Back Orders:
If an item is temporarily unavailable for immediate shipment, REI will back-order the item and ship it as soon as possible unless otherwise instructed by the customer. REI reserves the right to make changes to or deletions of products without prior notice.

REI will not assume any responsibility for damages to person or property due to inaccurate interpretation of the material in this catalog. REI is not responsible for typographical or printing errors. Reproduction of editorial or pictorial content is strictly prohibited without prior consent from REI.
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REI RESERVES THE RIGHT TO MAKE CHANGES IN OR DELETIONS OF
PRODUCTS WITHOUT PRIOR NOTICE.
MasterCard, Visa and American Express accepted.